Appendix B. Troubleshooting

Table of Contents
B.1. General Advice
B.2. The Apache webserver is not serving Bugzilla pages
B.3. I installed a Perl module, but checksetup.pl claims it's not installed!
B.4. Bundle::Bugzilla makes me upgrade to Perl 5.6.1
B.5. DBD::Sponge::db prepare failed
B.6. cannot chdir(/var/spool/mqueue)
B.7. Your vendor has not defined Fcntl macro O_NOINHERIT
B.8. Everybody is constantly being forced to relogin
B.9. Some users are constantly being forced to relogin
B.10. index.cgi doesn't show up unless specified in the URL
B.11. checksetup.pl reports "Client does not support authentication protocol requested by server..."

This section gives solutions to common Bugzilla installation problems. If none of the section headings seems to match your problem, read the general advice.