Many aspects of the Bugzilla installation can be affected by the operating system you choose to install it on. Sometimes it can be made easier and others more difficult. This section will attempt to help you understand both the difficulties of running on specific operating systems and the utilities available to make it easier.
If you have anything to add or notes for an operating system not covered, please file a bug in Bugzilla Documentation.
Making Bugzilla work on Windows is more difficult than making it work on Unix. For that reason, we still recommend doing so on a Unix based system such as GNU/Linux. That said, if you do want to get Bugzilla running on Windows, you will need to make the following adjustments. A detailed step-by-step installation guide for Windows is also available if you need more help with your installation.
Perl for Windows can be obtained from ActiveState. You should be able to find a compiled binary at http://aspn.activestate.com/ASPN/Downloads/ActivePerl/. The following instructions assume that you are using version 5.8.1 of ActiveState.
These instructions are for 32-bit versions of Windows. If you are using a 64-bit version of Windows, you will need to install 32-bit Perl in order to install the 32-bit modules as described below.
Bugzilla on Windows requires the same perl modules found in Section 2.1.5. The main difference is that windows uses PPM instead of CPAN. ActiveState provides a GUI to manage Perl modules. We highly recommend that you use it. If you prefer to use ppm from the command-line, type:
C:\perl> ppm install <module name>
The best source for the Windows PPM modules needed for Bugzilla is probably the theory58S website, which you can add to your list of repositories as follows (for Perl 5.8.x):
ppm repo add theory58S http://theoryx5.uwinnipeg.ca/ppms/
If you are using Perl 5.10.x, you cannot use the same PPM modules as Perl 5.8.x as they are incompatible. In this case, you should add the following repository:
ppm repo add theory58S http://cpan.uwinnipeg.ca/PPMPackages/10xx/
In versions prior to 5.8.8 build 819 of PPM the command is
The PPM repository stores modules in 'packages' that may have a slightly different name than the module. If retrieving these modules from there, you will need to pay attention to the information provided when you run checksetup.pl as it will tell you what package you'll need to install.
If you are behind a corporate firewall, you will need to let the ActiveState PPM utility know how to get through it to access the repositories by setting the HTTP_proxy system environmental variable. For more information on setting that variable, see the ActiveState documentation.
As is the case on Unix based systems, any web server should be able to handle Bugzilla; however, the Bugzilla Team still recommends Apache whenever asked. No matter what web server you choose, be sure to pay attention to the security notes in Section 4.2.1. More information on configuring specific web servers can be found in Section 2.2.4.
The web server looks at /usr/bin/perl to call Perl. If you are using Apache on windows, you can set the ScriptInterpreterSource directive in your Apache config file to make it look at the right place: insert the line
To enable Bugzilla to send email on Windows, the server running the Bugzilla code must be able to connect to, or act as, an SMTP server.
Making Bugzilla work on Mac OS X requires the following adjustments.
In Mac OS X 10.3 and later, Postfix is used as the built-in email server. Postfix provides an executable that mimics sendmail enough to fool Bugzilla, as long as Bugzilla can find it.
As of version 2.20, Bugzilla will be able to find the fake sendmail executable without any assistance. However, you will have to turn on the sendmailnow parameter before you do anything that would result in email being sent. For more information, see the description of the sendmailnow parameter in Section 3.1.
Apple does not include the GD library with Mac OS X. Bugzilla needs this for bug graphs.
You can use MacPorts (https://www.macports.org/) or Fink (https://sourceforge.net/projects/fink/), both of which are similar in nature to the CPAN installer, but install common unix programs.
Follow the instructions for setting up MacPorts or Fink. Once you have one installed, you'll want to use it to install the gd2 package.
Fink will prompt you for a number of dependencies, type 'y' and hit enter to install all of the dependencies and then watch it work. You will then be able to use CPAN to install the GD Perl module.
To prevent creating conflicts with the software that Apple installs by default, Fink creates its own directory tree at /sw where it installs most of the software that it installs. This means your libraries and headers will be at /sw/lib and /sw/include instead of /usr/lib and /usr/include. When the Perl module config script asks where your libgd is, be sure to tell it /sw/lib.
Also available via MacPorts and Fink is expat. After installing the expat package, you will be able to install XML::Parser using CPAN. If you use fink, there is one caveat. Unlike recent versions of the GD module, XML::Parser doesn't prompt for the location of the required libraries. When using CPAN, you will need to use the following command sequence:
# perl -MCPAN -e'look XML::Parser' # perl Makefile.PL EXPATLIBPATH=/sw/lib EXPATINCPATH=/sw/include # make; make test; make install # exit
Many Linux distributions include Bugzilla and its dependencies in their native package management systems. Installing Bugzilla with root access on any Linux system should be as simple as finding the Bugzilla package in the package management application and installing it using the normal command syntax. Several distributions also perform the proper web server configuration automatically on installation.
Please consult the documentation of your Linux distribution for instructions on how to install packages, or for specific instructions on installing Bugzilla with native package management tools. There is also a Bugzilla Wiki Page for distro-specific installation notes.